Terms and conditions of use
Hacienda Labs / Les Studios de l'Hacienda offers online retail services under the conditions described in this section. If you visit and shop at www.hacienda-labs.com, you accept these conditions. Please take the time to take heed. Hacienda-labs reserves the right to modify at any time without notice to the website, as well as its sales policies.
1-Cancelling an Order:
If you wish to cancel or modify an order, it is imperative to notify Hacienda-labs by e-mail as soon as possible. We will check the status of your order and make the necessary changes, free of charge.
We put a lot of effort to deliver products as quickly as possible, it may be that your order is already included in the receipt of your email. In this case, please refer to the Returns section if you wish to return a product.
Hacienda Labs / Les Studios de l'Hacienda reserves the right to cancel an order in the event there is a dispute with the payment of a previous order.
If you are not satisfied with a product you have purchased from Hacienda-labs, for whatever reason, you can return it to us within 30 days of receiving the item (90 days for exchange against another product or store credit). You must first notify us of your desire to return the product by mail: contact [AT] hacienda-labs.com. Hacienda Labs / Les Studios de l'Hacienda provide you with a return authorization number (RMA). No returns will be accepted without first obtaining a return authorization number. The product must be returned in its original packaging (in resalable condition) with the invoice and a short explanatory note including the authorization number back. Explanatory allow us to continually improve our products and service. Any product not in accordance with the conditions listed above will be refused a refund. Assemble kits are not refundable when assembled. All parts that require assembly or welding are not refundable when assembled, welded or modified in any way whatsoever.
Please note that any article refundable deposit will be refunded within 7 days of receipt of the product at our offices (excluding shipping charges). You must pay the shipping costs for returning the item.
PayPal: You can pay directly in the process of online ordering .. Once the amount of your purchase is confirmed, you can make your payment immediately if you are familiar with the process. Otherwise, a message will be sent by Hacienda-labs to tell you how to pay your order via PayPal. It is important to note that PayPal payments are processed immediately, even if the shipment is delayed (if the product is out of stock, for example).
Prices are quoted in euros and converted into dollar following the course of it.
Prices shown include taxes ( TVA) and delivery charges (if applicable).
Prices may be subject to slight change without notice, depending on the supply and prices of our suppliers. Prices are subject to typographical errors. Event of an error on our part, we reserve the option to either honor the incorrect price, or to inform the client of the error and ask him if he still wants to order the item or cancel the order if he prefers .
If you want to know shipping costs to your location, add the products you want to your cart. You can calculate shipping easily directly to your cart. We process orders within 24 hours. If a product is out of stock, you will be informed.
Hacienda-labs makes every effort to ensure the timely delivery displayed. However, we disclaim all liability due to a delay in delivery caused by the carrier.
You may have to pay taxes or customs fees upon delivery of the package. These fees vary from country to country. You are responsible for paying these fees. If you refuse to pay these fees upon delivery of the package, the parcel will be returned. Upon receipt, we will refund the product (less shipping both ways).
For more information on import policies, we strongly suggest to contact the customs agency in your country.
Hacienda Labs / Les Studios de l'Hacienda makes every effort to ensure the timely delivery displayed. However, we disclaim all liability due to a delay in delivery caused by carriers or customs formalities.
The Purchaser shall bear the risk associated with transporting products. He is responsible for verifying that the products are delivered to and, if necessary, report any damage to the carrier. If the Buyer makes a specific request, the carrier may be provided by the Seller, who then charge a fee equal to the Purchaser.
Import fees and / or duties and / or taxes may be charged to the customer upon delivery. These fees vary depending on the country of delivery and the customer is responsible for paying these fees. If you refuse to pay these fees, the parcel will be returned. Upon receipt, we will refund your order minus the cost of return transportation. For more information about these fees, please check with the relevant authorities in your country.
7-Links to external websites:
Hacienda Labs / Les Studios de l'Hacienda disclaims any liability with regard to the collection, use and transfer of information by such other sites of any information contained on these sites and any link or linking program with these sites.
Hacienda Labs / Les Studios de l'Hacienda also disclaims all liability with respect to trademarks, service marks, trade names, logos, copyrights, patents, inventions, domain names or other intellectual property rights Intellectual others.
All products "finished" box and delivered in "running order" have a one year warranty from the date of purchase (unless an extended warranty above). All products delivered in the form of platinum (requiring additional wiring to make them operational) have a warranty of 6 months from the date of purchase. However, all modifications, disassembly, adding peripherals without prior written consent from us, misuse and non-compliance with the instructions for use and operating conditions (temperature limit, the value of the supply voltage, use for applications not described in the instructions, etc.). void the warranty. Likewise, the warranty does not cover damage caused by power surges, lightning, connection errors, humidity and condensation, falls and lack of care in general. In all cases, expertise deemed defective material will be made by Hacienda-labs. Revision of a device can not be taken into account under the warranty. The free updates some software (compilers, CAD software, management software programmers, etc.). Proposed by the "Seller" are not similar in any way to extensions of warranty period.